Possible problems and steps to take.

  1. Wrong voltage – Evaluate voltage as close to pump as possible – EQD (Electrical Quick Disconnect.) Check nameplate for proper voltage. Example: The factory does not recommend 208 V for 240 V pumps.
  2. Breather plugged – Inspect breather to determine if it is plugged or damaged. Replace the Gore Tex if the 2000 or AMGP breathers are plugged. Contact Redmond Environmental if unsure how to replace the Gore-Tex.
  3. Fluid level –Make sure fluid level is correct. Low fluid level might be related to alarm wiring, sensing line or alarm switch problems. Contact Redmond Environmental if questions about the wiring.
  4. Damaged or wet controls – Evaluate the electronic controls. Replace damaged or wet controls.
  5. Controls not working – Evaluate controls. Contact Redmond Environmental if questions.

Possible problems and steps to take.

  1. Elevated flow – Pump is trying to process more than it’s designed for. Elevated flows can be due to use of hot tubs, sump pumps and or ground water infiltration.
  2. Breather or vent plugged – Inspect breather and vent, as even partial plugging will activate the alarm.
  3. Leaking Sensing line – Remove pump from tank and make sure sensing bells are tight. Check for cracks and leaking.
  4. Worn Stator or line obstruction – Check amps. Line blockage can cause higher amperage. Worn stator often results in low amperage readings.
  5. Buried wire problem – Inspect the buried wiring for breaks and shorting. Check for wire damage between each pair of leads. If a short is present, replace the wire.

Possible problems and steps to take.

  1. Normal conditions – The pump may simply be grinding matter. Pull the core and clean the basin, if the pump noise doe not drop to a normal level.
  2. Low Voltage reading – Check the pump name plate for proper voltage level and compare to the existing voltage.
  3. Discharge is plugged – If amperage is 8 or above, shut off the pump and inspect for a plugged line. Be sure to determine whether or not the pump has been damaged by disconnecting the discharge piping and recycling the tank fluid. Turn the pump power back on and check amp level. If the level is still elevated, install another pump and take the faulty pump in and check for motor issues.
  4. Stator damage – Inspect stator for tears and or holes. Replace as may be needed.
  5. Motor Bearing Wear – Pull the pump stator and by hand rotate the shaft. If shaft rotation is difficult, replace the pump. Replace the motor bearings of the failed pump.